Shipments and returns

 

Christmas Delivery 2015

For delivery before Christmas 2015 please order by 12pm on 21st of December and choose 'Express Delivery' at the checkout. For Scottish Highlands, Channel Isles, Northern Ireland and other harder to reach areas please get in touch before you order so that we can check the delivery times with our courier. 

 

Free Delivery

We are proud to offer free UK delivery on all orders. The estimated delivery time for free delivery is 3-5 working days. 

 

Express Delivery

If you need your glasses a little quicker then we offer a next working day service for £6.95 for all orders placed before 12pm. For Scottish Highlands, Channel Isles, Northern Ireland and other harder to reach areas this is a 48 hour (2 working day) service.

 

Returns

Having happy customers is the most important thing for us, so if for any reason you’re not happy with one of our products then you can send it back to us in the same condition within 7 days of receiving it for a full refund or exchange.

We take great care to pack every order correctly and securely, but sometimes accidents do happen. If it’s a mistake on our part (wrong product sent, broken on arrival etc) then we will also refund the cost of return delivery (please make sure to include the delivery receipt and any other documentation relevant to your purchase.)